We are Committed to Your Privacy

Whether you are a customer or a visitor, High Plains values your privacy.  We have implemented best in class systems and controls to safeguard information and prevent disclosure to unauthorized parties.

Visitors to the High Plains website, including our Online Banking portal, remain anonymous. We collect no personal information from you when you visit our site unless you provide it to us. Any information you give to us is treated confidentially, and is not provided or sold to third parties.

If you visit our site only to read or download information, we collect and store only the following information about you: the name of the domain from which you access the Internet (for example, gmail.com, if you are connecting from a Google account); the date and time you access our site; and the Internet address of the Web site from which you linked directly to our site. We use the information we collect to measure the number of visitors to the different sections of our site and to help us make our site more useful to visitors.

We are Committed to the Security of your Personal Information

You may elect to provide us with personal information via E-mail or via online forms. This information is used internally, as appropriate, to handle your request. Information you provide to us is not disseminated or sold to other organizations. We may share the information with government agencies enforcing the law. In other limited circumstances, including requests from private individuals, we may be required by law to disclose information you submit. Note that email is not necessarily secure against interception. Data submitted via forms or the email button on our site will get to us through our internal network, but an email you send to us from your PC will travel over the Internet first. If you are concerned about the security of the information you send to us, you should send it via postal mail or through the email button in our Online Banking System.

Use of High Plains Website by Minors

Our web site is not directed towards children. Farm Credit does not intend to collect personally identifiable information from children without permission from the child’s parent or guardian. If your child has submitted personal information and you would like to request that such information be removed, you may contact us and we will use reasonable efforts to comply with your request.

When we Use or Share Your Information

For web site security purposes and to ensure that this service remains available to all users, this computer system employs software programs to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage.  In connection therewith, and/or to enhance or maintain the user’s experience on our website, we may use third party vendors and service providers with whom we share some information.  Our contracts with those parties make clear that we do not authorize vendors or service providers to retain, disclose or sell information we collect to others.

We may disclose also your personal information:

  • To comply with a court order, or applicable law or regulation;
  • To our regulator, the Farm Credit Administration, and to other members of the Farm Credit System

We may use Cookies to Enhance your Experience

Some areas of our web site may use a “cookie” temporarily stored in your computer’s memory to allow the web server to store preferences you set within the site, and to know if you have visited the site before. The information stored in the “cookie” is used only by our web site when you return to display the information you have set.

External Links

Our privacy Statement only addresses activities from our web site. Other sites, including those to which we have provided links, may have their own policies, which we do not control, and thus are not addressed by our statement. You should familiarize yourself with the Privacy Policy and security practices of any linked Web site. Those are the policy and practices that will apply to your use of the linked Web site, and NOT our practices.

Changes to Privacy Statement

We may revise and update this Privacy Statement from time to time in our sole discretion. All changes are effective immediately when we post them and apply to all access and use of the website thereafter. If we decide to change our Privacy Statement, we will post the revisions here. You should periodically consult this Privacy Statement so you are aware of any changes as they are binding on you.

How to Change or Request Information

If you provided us with personal information and would like us to remove your information from our database, change your information, request a copy of information you provided to us or have any questions regarding this Privacy Statement, please contact our Chief Risk Officer at 785-625-2110 or by using our Contact Us Inquiry Form.

We may change this statement over time and post all changes on this website.

Last Revised:  January 2024

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